RCCSTORE25 Keynote Speaker Karl Haller, Consumer Center of Competency (CoC) Leader from IBM on The AI-Powered Retail Enterprise

Ahead of his keynote at Retail Council of Canada’s STORE2025 conference on June 3rd, IBM Consulting Partner Karl Haller discusses AI’s transformative impact on retail—claiming it will be the biggest change in our working lifetimes. Drawing on his extensive retail background with brands like Brooks Brothers and Tommy Hilfiger, Haller explores how retailers should respond to uncertainty, identifies winning retail formats, and reveals four under-appreciated retail technology trends reshaping retail operations.